Valtech is a Global Digital Company with offices in 21 countries, focused on business transformation through digital innovation.

We design and build unique experiences, execute continuous improvement efforts and live, nurture and drive business transformation across the digital world. We support our clients in the research, design and commercialization of intelligent digital experiences and interfaces.

In this opportunity, we are looking for an Site Reliability Engineer (SRE) to join our LATAM team.

Main Tasks:

As a Site Reliability Engineer (SRE), you are the bridge between software development and operations. You help us to deliver reliable speed to our clients, allowing them to leverage the benefits of continuous deployment without losing grip on customer experience. You will work with our multidisciplinary teams in an essential DevOps way of working where your main responsibility is to keep everyone focused on production, while creating the facilities to do so.

Your responsibilities will be:

• Work with teams to define SLIs and SLOs
• Creating systems for observability
• Work with teams to analyze failure scenarios and possible mitigations.
• (Assisting to) create runbooks to remediate or prevent failure scenarios.
• Reduce work that does not add value.
• Participate and facilitate incident management including On Call Duty

We would love to talk to you if:

- You are assertive with good communicative skills, capable of taking the lead and coaching a development team to make the right choices.

- You have experience with incident management on a production environment of a public facing online service with high business value and preferably high traffic in a 24x7 fashion.

- You have experience in working in corporate environments.

- You have experience programming and scripting.

- You have at least basic knowledge of serverless services in one or more public cloud providers (AWS, Azure, GCP).

- You have extensive knowledge of and experience with various monitoring systems, amongst which APM systems such as Datadog, New Relic, Dynatrace, Prometheus, Grafana.

- You have knowledge of and experience with various pipelining tools, such as GitHub, Azure DevOps, Gitlab, Jenkins.

- You have knowledge of and experience with microservices related technology: Docker, Kubernetes.

- You have a good conceptual understanding of software architecture and system thinking.

- You have worked as an engineer in a DevOps context.

- You have an excellent command of English (C1 or above).

Are familiar with the following technologies:

• Datadog (or APM equivalent)
• Argos CI/CD
• Java / Springboot
• Kafka
• Kubernetes / EKS
• AWS

- Have worked within the context of publicly accessible, highly available eCommerce platforms.

- Have experience working in an international context with on- and off-shore teams

Why should you work with us?

Culture: we offer a culture of continuous learning, personal and professional appreciation, care for the quality of life and mental health of employees, an environment of diversity and inclusion, opportunities for cultural interaction. Collaborative and knowledge-sharing environment, conducive to constant innovation and creativity.

Benefits: We have extensive benefits such as first class medical insurance, training programs, English classes, referral bonuses in usd for our Referral Program and many more. We also offer a relaxed environment, flexible work schedule and intense investment in your career.

D&I: At Valtech we create innovative experiences that are nurtured by diverse work environments, where the culture of learning and development of each and every one of the people who make up the team, regardless of their area of training, is our main commitment.

We ensure that our valtechies, as well as those who interact with our company, are valued, listened to and can give their best, being part of a community that provides opportunities and enriches our creative and cultural diversity.
We also accompany and provide support to our valtechies, in an environment of equity, appreciation and respect for the contribution of each one, to achieve their personal and professional goals. Learn more about our Diversity and Inclusion initiatives in this article.
We work each of our selection processes taking into account this commitment, based on creating experiences that contribute to the growth of people.